Open Back Mini Dress In Gray

Effortless elegance meets modern edge with this open back mini dress in soft gray. The daring cutout design at the back creates an alluring silhouette, while the mini length keeps things playful and contemporary. Perfect for nights out, parties, or any occasion where you want to make a statement. The neutral gray tone pairs easily with your favorite accessories and heels. A versatile piece that transitions from casual to dressed-up with minimal effort.

1. Check Eligibility

Ensure you are within the 30-day window from the day you received the product. If more than 30 days have passed, refunds or exchanges will not be offered. The refunds are free for every order.

2. Prepare Your Order Details

Gather your order number, You may also need to have a brief explanation of why you’re requesting a refund or exchange.

3. Contact Us

Reach out to support@auravienneshop.com to start the return or exchange process. Include the following in your email:

Order number

Description of the issue or reason for return/exchange

Photos (if applicable) to support your claim

1. 
   Wait for Response
   
   Our team will respond to your request. We’ll review your case and provide instructions for the next steps. This may include a return shipping label if needed.
   
   
2. 
   Return the Product
   
   If applicable, follow the return instructions provided, including packaging and shipping the product back to us.
   
3. 
   Refund/Exchange Processing
   
   Once we receive the returned product, we’ll process the refund or exchange.
   
   Refunds will be issued to the original payment method within 7 days.
   
   Exchanges will be processed according to availability and your preferences.
   
4. 
   Confirmation
   
   You will receive confirmation once the refund or exchange has been completed.
   

Important Note:

• 
  Refunds or exchanges are not available after the 30-day period.
  
• 
  The refund will be returned via the same payment method used for the purchase.